Learning from the IPC Media Consumer Journey: The Customer Experience and the Emergence of Social as a Service Channel 1) Learn how service effects the larger brand, how every department has a responsibility to the customer and how leading organisations are embracing social as a service channel. 2) From zero to advocacy: the IPC Media Consumer...
Amy Grenham, April 3, 2014 Read More →
The Future of Websites: Marketing Automation, Salesforce CRM & Content
Our notions of websites and digital marketing are outdated and outmoded. It’s time we brought them up to date. Great content, Salesforce CRM and marketing automation can now work with your website to create the most effective and efficient lead development platform that has ever existed. Mark O’Brien and Chris Butler of Newfangled – One...
Amy Grenham, January 23, 2014 Read More →
Build your own Salesforce Custom Mobile App
Building a mobile app for your business just got easier and more affordable Some businesses were born mobile, and others have mobile thrust upon them. Or put it another way, with Hailo the app came first, but for a more established business, one like yours maybe, then it’s probably the next step on your evolving...
Amy Grenham, November 28, 2013 Read More →
Your HR department is drowning – throw them a lifeline
How to get HR working for you on Salesforce “We were sinking in a sea of paper. Our employment contracts were filed in cabinets, holiday requests were logged in a spreadsheet, performance reviews went into another system. Time and again we would be entering duplicate data into different systems. And nothing was joined up or...
Amy Grenham, September 27, 2013 Read More →