Do you want expert help to make sure Salesforce is working the way you want it to?
Salesforce Success team are ready to assist you with everything from the day to day running of the system to complex configuration. Our certified Salesforce Administrators, Developers and Pardot Specialists can keep your users happy, your system healthy, and make sure you are always up-to-date with the latest Salesforce enhancements. Our Success Plans are crafted to make sure you get the most out of Salesforce, and are built to complement your size, your Salesforce edition and the amount of time you need.
(1-10 users)
Basic
Lift Off
- Telephone support
- User management and permissions
- Configuration of standard and custom fields
- Basic reports and dashboards
(10-30 users)
Advantage
High Altitude
All features from Lift Off plus:
- Workflow and process automation
- 3rd party app assistance
- Lightning readiness analysis
- Health check
- Release recommendations Q&A
(up to 100 users)
Premium
Stratospheric
All features from High Altitude plus:
- Complex customisations
- Full reporting and scheduled analytics
- Dedicated account manager
- Personalised release recommendations & strategic planning
- Sandbox release and cycle management
- 10% discount on developer rates
Beyond Stratospheric? Call us and we can talk your through our Premium+ ‘Orbital’ plan.
Some people call it a support plan, or a managed service package, or an ongoing maintenance contract – but we think we can do better than that! That’s why we call it a Success Plan. With our support you can receive the assistance of a dedicated, certified and experienced Salesforce specialist to sort out all your questions as they occur, as well as time put aside for managed services to plan and deliver your Salesforce roadmap. We understand your business and your processes and our customers see us as a part of their team. See our Salesforce Support Service FAQs page.
Contact Gary McGeorge at [email protected] or call on 0117 450 1560