Do you want expert help to make sure Salesforce is working the way you want it to?

Salesforce Success team are ready to assist you with everything from the day to day running of the system to complex configuration. Our certified Salesforce Administrators, Developers and Pardot Specialists can keep your users happy, your system healthy, and make sure you are always up-to-date with the latest Salesforce enhancements. Our Success Plans are crafted to make sure you get the most out of Salesforce, and are built to complement your size, your Salesforce edition and the amount of time you need.

Ideal for those just getting off the ground, with Professional Edition
(1-10 users)

Basic

Lift Off

8 hours of support and managed services monthly
  • Telephone support
  • User management and permissions
  • Configuration of standard and custom fields
  • Basic reports and dashboards
Aimed at Professional or Enterprise Edition clients, ready to take it to the next level
(10-30 users)

Advantage

High Altitude

16 hours of support and managed services monthly

All features from Lift Off plus:

  • Workflow and process automation
  • 3rd party app assistance
  • Lightning readiness analysis
  • Health check
  • Release recommendations Q&A
Our stellar plan for Enterprise or Performance Edition clients
(up to 100 users)

Premium

Stratospheric

32 hours of support and managed services monthly

All features from High Altitude plus:

  • Complex customisations
  • Full reporting and scheduled analytics
  • Dedicated account manager
  • Personalised release recommendations & strategic planning
  • Sandbox release and cycle management
  • 10% discount on developer rates

Beyond Stratospheric? Call us and we can talk your through our Premium+ ‘Orbital’ plan.

Some people call it a support plan, or a managed service package, or an ongoing maintenance contract – but we think we can do better than that! That’s why we call it a Success Plan. With our support you can receive the assistance of a dedicated, certified and experienced Salesforce Experts to sort out all your questions as they occur, as well as time for managed services to plan and deliver your Salesforce roadmap. We understand your business and your processes and our customers see us as a part of their team.

Contact Gary McGeorge at [email protected] or call on 0117 373 6784