Salesforce Agentforce and AI Implementations

Agentforce is an autonomous AI platform that allows businesses to deploy intelligent agents that can reason, make decisions, and take action independently. At Desynit, our goal is to help you navigate this transition, turning AI potential into a practical, empowered reality for your team.

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The Benefits of Salesforce Agentforce

Driving efficiency with Salesforce Agentforce

Agentforce is a revolutionary tool for businesses looking to go beyond simple chatbots and embrace truly autonomous workflows. Agentforce provides a comprehensive suite of AI tools that can think and act within Salesforce.

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Salesforce Agentforce Implementations

Partner with Desynit to deliver success on the Agentforce Platform

With 10 dedicated experts holding Agentforce certifications, the Desynit team possess the specialised knowledge to architect, design, and manage your AI implementation from inception to go-live.

We can plan and execute the project with our tried and tested Vision to Roadmap and best practice Agile methodology, ensuring your AI strategy is grounded in real-world ROI.

Or we can slot into your organisation’s preferred Project Management structure to help you navigate the transition from predictive AI to fully autonomous agents.

What can Salesforce Agentforce bring to your business

Desynit can manage every aspect of an Agentforce Implementation Project

Agentforce is a versatile suite, but it works best when it’s targeted. At Desynit, we sit down with you to identify the specific jobs to be done that will deliver the most value to your business the fastest.

Agent Builder

The solution to operational inertia. This low-code tool lets our experts design autonomous agents via a graphical interface, defining roles and actions to automate repetitive tasks, freeing your team from the manual grind of complex workflows.

Atlas Reasoning Engine

The solution to process rigidity. It eliminates the failure of static bots by allowing Agentforce to handle unpredictable human intent autonomously. This removes the need for manual script updates, solving the scalability bottleneck of traditional automated customer service.

Einstein Trust Layer

The solution to AI security. Einstein Trust Layer ensures generative AI stays compliant via data masking and zero-retention policies. This eliminates the risk of data leaks, ensuring sensitive customer info never leaves the secure Salesforce environment.

Data Cloud Grounding

The solution to AI Hallucinations. By grounding agents in Data Cloud, your AI has access to real-time, unified customer data. This ensures every response is accurate, contextually relevant, and based on the most up-to-date information across your entire enterprise.

Standard & Custom Actions

The solution to process fragmentation. Agents can execute specific tasks like updating a record, sending an email, or calling a Flow using pre-built or custom actions. This allows your agents to actually do the work rather than just providing text-based answers.

Omni-Channel Handoff

Hands-on workshops, online tutorials, Trailhead modules, and personalized coaching for effective adoption.

Model Builder

The solution to vendor lock-in. For organisations with advanced requirements, Model Builder allows you to bring your own LLMs (like OpenAI or Anthropic). We can help you integrate these models into Salesforce to power specialised AI behaviours tailored to your industry.

Agentforce Analytics

The solution to operational blindness. A unified console for monitoring agent performance and health. It offers visibility into how agents are resolving cases, allowing administrators to troubleshoot issues, refine instructions, and ensure a smooth, high-quality user experience.
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Salesforce AI and Agentforce Expert

Simple Agentforce and AI Solutions for your business

Desynit specialise in Salesforce, Agentforce, and Autonomous AI. We are fully committed to the AI revolution, with a majority-certified team that stays at the forefront of the latest features Salesforce offers.

We pride ourselves on building tools that solve real problems, and over the years, we have developed advanced automations for many organisations, like our industry-leading Credit Controller bot for Aedon. We pride ourselves on knowing how to make AI work practically for your business.

Rob Hingston VP of Products, Sigma Systems

“Desynit enables us to genuinely partner. We immediately identified the value we could deliver for each others’ businesses, and augmented our teams to help us work together as effectively as possible.”

Meet the Desynit
AI & Agentforce Team

Certified Salesforce Professionals with experience working with many businesses and projects just like yours.

Our Success Stories

Case studies

Businesses that we’ve helped take that next step with the Salesforce platform.

Climate Acceptance Studios

Implementing Salesforce, with Aedon accounting, in a matter of weeks for climate production company, Climate Acceptance Studios

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Everest Group

Experience Cloud Community for Management Consultancy Everest Group

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Oak Tree Mobility

Salesforce Digital Transformation for Oak Tree Mobility

Salesforce ImplementationManufacturingSalesforce ConsultingField Service Lightning

You?

Let's chat about where your organisation goes next with Desynit

Connect with our Expert Salesforce Implementation Team

Unlock the full potential of Salesforce

Ready to transform your business with Desynit? Partner with us for seamless implementation and unparalleled support. Get in touch to start your journey today!